Hotel Policy

Guaranty Policy:
Credit card is required to guarantee the reservation.
Check In: 2:00 PM
Check Out: 1:00 PM

Credit Cards Accepted:
Visa and MasterCard.

Cancellation Policy:
Cancel one day prior day of arrival to avoid charges.

No Show Policy:
No shows are a one night charge.

Extra person Policy:
In the double room extra persons are permitted and they have an extra cost.

Kids Policy:
Children are considered under 11 years old, 2 children stay free of charge sharing the room with two adults.

Pets Policy:
Sorry, no pets allowed.

Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
 

 



 

Hotel Esmeralda Tampico - Pueblo Viejo
Benito Juárez No. 2 C.P. 92030, Cuauhtémoc, Veracruz, México
Telephone
: 01 (833) 278-0040 Fax: 01 (833) 278-0044